Contact

Email us at support@hovlist.com. We answer every message, usually within one business day.

Billing

Payments are handled by Lemon Squeezy as merchant of record, so charges appear on your statement under their descriptor. For a refund, a failed payment, or a subscription that isn’t showing as active, email us with the address you paid with and we will sort it out. You can cancel yourself at any time from Settings → Billing.

A listing didn’t publish

Include whatever of this you have — it usually turns a day of back-and-forth into one reply:

the listing title, and the shop it was going to;
whether you published directly or scheduled it;
the exact wording of the error;
the Reference code, if the app showed you an error screen with one.

Your data

To request a copy of your data or have your account deleted, email us from the address on the account. See the Privacy Policy for what we hold and how long we keep it.

Everything else

Bug reports, missing features, and questions about whether Hovlist fits how you sell are all welcome at the same address. If you’re reporting a security issue, say so in the subject line and we will prioritize it.